Reference

Your account information and privacy

Account access, game activity and wallet transactions can generate personal information. This policy describes how IX7 handles that information and related privacy requests.

Account privacy overviewHandling payment referencesManaging cookiesHelp with privacy requests

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Understanding the use of account data

IX7 Availability varies by jurisdiction. You must check the rules applying to your location before accessing the service.

This policy covers information associated with your account, device, payments, support conversations and privacy enquiries. Processing supports account operation, payment records, identity checks and security,

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as well as applicable legal duties. Access remains subject to local eligibility rules. Personal information is not sold; disclosure is limited to relevant service provision, payment processing, security, disputes and authorised legal requests.
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You may request access, a copy, correction or a deletion review of account information, subject to ownership checks and required retention.

Availability varies by jurisdiction. You must check the rules applying to your location before accessing the service.

PRIVACY CONTACT OPTIONS

Contacting IX7 about privacy

Use a verified contact route for privacy enquiries because the records may include contact details, transaction references or identity documents.

ACCOUNT PRIVACY PRACTICES

Verification and privacy-request handling

Different account records have different uses and retention requirements. Ownership checks and limited access help separate routine support from requests involving sensitive information.

Information collection

Information is used to maintain accounts, handle supported payment records, check eligibility and protect sessions against unauthorised access.

Protecting sign-in access

Access alerts, device information and payout checks may identify unusual activity. Additional proof can be requested before sensitive information is changed.

Managing browser cookies

Cookies support sign-in, preferences and consent controls. Clearing them through browser settings may end your session or trigger a new sign-in check.

Transaction references

Payment references can be retained with the transaction method, time, status and associated account. Wallet details are not published, and disclosure is limited to necessary processing or authorised checks.

Record retention

Records are retained for relevant operational, security, dispute and legal purposes. When those needs end, information is removed or anonymised; some financial records may require a longer retention period.

Confirming request ownership

Before disclosing, correcting or deleting information, ownership is checked through the appropriate email, phone or document-verification process.

Questions about account privacy

These answers explain privacy in everyday account situations, including sign-in, cookies, support and local payments. For a request tied to your own records, use your registered email or authenticated support so ownership can be verified.

The policy covers account and access details, cookies, device information, requested verification material, support correspondence and references for supported wallet transactions.

Transaction details help associate payments with the correct account, investigate unsuccessful transfers and handle disputes. Records can include the time, method, status and reference without making wallet information public.

Submit an access request using your registered email or authenticated support. Ownership is verified before a copy is supplied, and some records may be restricted by security, dispute or legal requirements.

Send the corrected detail and any requested evidence through support. A record of the amendment helps keep later account and privacy checks traceable.

Clearing cookies can remove saved preferences and end sign-in sessions. You may need to authenticate again or complete another device check.

Disclosure is limited to relevant functions such as payment processing, hosting, account security, support, disputes or authorised legal requests, for the purposes described in this policy.

Eligibility and data handling can be affected by local rules. If requirements change, the policy or account process may be updated accordingly.

Your account information and privacy

Contacting IX7 about privacy

Verification and privacy-request handling

Information collection

Protecting sign-in access

Managing browser cookies

Transaction references

Record retention

Confirming request ownership

Questions about account privacy

01 Which kinds of information are covered?

02 Why is transaction information needed?

03 How can I view the information held about me?

04 How can inaccurate details be amended?

05 What happens when I clear cookies?

06 When can information be shared with others?

07 Could a change in local rules affect access?

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